24/7/365 Dedicated Customer Support
You can choose between a variety of communication channels to ask for assistance or simply share your feedback with us.
Control Panel Help (CP).
- Help Areas in Each CP Section. Easy explanations of the features of each Control Panel section can be found in that particular CP section itself. Simply click on the Show/Hide Help link in the top right corner of the respective section to activate a drop-down window with more information about the functionality of that particular section.
- Step-by-step Video Tutorials. We have prepared over 40 tutorials dedicated to the basic features of the Control Panel, so that you can become familiar with its functions as quickly as possible by simply watching a short movie.
- F.A.Q. Area. This is a Frequently Asked Questions keyword-based information database, but much more advanced than a standard static FAQ. Since we are continually making innovative changes to our system - the F.A.Q. database is subject to future updates.
- Ticketing System. If you haven't found the answer to your question in the Help Center yet, we suggest that you use our Ticketing System. Simply open a ticket from the Help Center section and you will get our reply after 1 hour in the worst case. We suggest that you open a unique ticket for each problem in order to help us provide a timely and high quality support service.
Online Contact Us Form
You can contact us at any time to share your feedback or give a suggestion through our website by using our online form.
24/7/365 Phone Support
US toll free number: +1-800-574-0902
International number: +1-510-870-0646
UK number: +44-20-8346-5230
AU number: +61-2-8014-7483
NOTE: Please, prepare your account information in advance before calling us.
Live Chat Support
Have a chat with an Exclusive Hosting sales representative in real time to learn more about our web hosting services.
Important! If you are already a client of
Exclusive Hosting and wish to request technical help by phone or through the Live Chat button, we suggest that you open a ticket through the hosting CP (Help Center section). This way we can supervise the quality of our customer support, which will directly reflect on the quality of our services in general.
